This pop up is expected. When teachers have set their meetings to allow only authorized users (Pike students and staff) to join, this box forces students to login.
Click “”Sign in to Join”
On the right, click “Sign in with SSO”
Type msdpike-org for the company domain name. Click continue.
Select or enter your 500#####@students.pike.k12.in.us
📷Test the camera in the Camera app (search “Camera” by clicking on the gray circle in the bottom left corner of the Chromebook screen). Can you see yourself? If yes, try closing
Zoom and joining again. If no, try a hardware reset as listed below.
🔉Test the sound by turning up the volume and opening a YouTube video. Do you hear the video? If yes, try closing Zoom and joining again. If no, try a hardware reset as listed below.
Is your microphone too loud or your teacher can’t hear you? Adjust the microphone volume on your Chromebook.
In order to view Google assignments in Canvas, you need to Authorize Google Drive using your Pike Google Account (500#####@students.pike.k12.in.us). Check to see if your account is authorized correctly.
Login to Canvas and click on the course you have a Google Assignment in.
Click on Google Drive. This is a blue link on the left side, usually under Modules, Announcements, etc.
Note: If you do not see the Google Drive link, ask your teacher to enable it in their course Navigation settings OR check other courses to see if another teacher has the Google Drive link. It's okay if it's not the teacher that posted the Google Assignment.
Once you click on Google Drive, you will see files created with the Google Account.
In the top right corner (still within the Canvas page), click the circle with a single letter/picture.
Is the email address that is displayed your school email? If no, click Sign Out.
Click the blue Authorize and choose/enter your 500#####@students.pike.k12.in.us.
Camera, sound, keyboard, mouse not working on a CHROMEBOOK?
📷Test the camera in the Camera app (search “Camera” by clicking on the gray circle in the bottom left corner of the screen). Can you see yourself? If yes, try closing
Zoom and joining again. If no, try a hardware reset as listed below.
🔉Test the sound by turning up the volume and opening a YouTube video. Do you hear the video? If yes, try closing Zoom and joining again. If no, try a hardware reset as listed below.
Is your microphone too loud or your teacher can’t hear you? Adjust the microphone volume on your Chromebook.
To avoid confusion and errors on a personal computer that is shared by multiple people, students should have their Chrome Browser set up on the computer. This will allow parents to keep their bookmarks, passwords, and other browser data separate from the student's school work. The video below will show you how to set up a Chrome Browser for your student.
Please visit our Hotspot How To Guide for general information about the T-Mobile Hotspots.
If your hotspot is not working properly or is showing a generic password of 1234567a, please try a hard reset on the device.
HOTSPOT HARD RESET:
Keep the hotspot powered on
Carefully take off the bottom/back cover
Hold down the reset button until the screen goes blank
Once the screen is blank, release the button
Wait for it to power back on and provision itself. This could take up to five minutes.
Replace the bottom/back cover
Connect the Chromebook or computer to the hotspot using the network name and password.
If you are still having issues with the Hotspot, please call the T-Mobile Support number at 1-844-361-1310
Family Conferences & eLearning Day
Please be reminded that today, Thursday, October 3rd, will be an asynchronous (no live instruction) e-Learning Day for our K-12 students due to Family-Teacher Conferences. Assignments will be posted on Canvas for students to complete throughout the day.
